Formal & casual: a statement, a letter, a message

Everything you need to switch registers in Serbian, in one path. Start with register-style-b2 - Ви against ти, a passive or nominalized sentence against a blunt active one, би softening a request - then learn thirty-five words for official communication: a memo, a request, a deadline, an attachment. Two guided lessons build sentences from a softened request to a corrected mistake, listen to two colleagues draft a formal complaint letter together and catch themselves slipping into ти, read about a woman who sends a work email straight after texting a friend and forgets to switch register, write your own formal letter, and finally talk about when you have to change your own tone.